# Privacy Policy
**Last updated: October 18, 2026**
Eiler Flooring LLC (“Eiler Flooring,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through [eilerflooring.com](https://eilerflooring.com/), how we use it, and how we handle information you provide to us.
## 1. Information We Collect
When you contact us or submit a free estimate request through our website, we may collect information you provide, including:
- Your first and last name.
- Phone number and email address.
- Project details, flooring preferences, and other information you choose to include in your message.
- Your preferred estimate date or other scheduling information, if requested through our forms.
Our website hosting and service providers may also process certain technical information when you visit or use the website, such as information about your browser or device.
## 2. How We Use Your Information
We use the information we collect to:
- Respond to questions and estimate requests.
- Contact you about your flooring project.
- Schedule estimates and coordinate services.
- Provide, manage, and improve our services and website.
- Maintain appropriate business records and protect against misuse or fraudulent activity.
We use information submitted through our estimate form to respond to your request and support our business relationship with you.
## 3. How We Share Information
We may share information with service providers when reasonably necessary to operate our website, process form submissions, communicate with customers, or provide our services. These providers may process information on our behalf.
Our website may also include third-party content or links, such as Google Business Profile reviews or map links. When you interact with third-party services, those providers may collect information under their own privacy policies.
We may also disclose information when required by law, to protect our rights or safety, or in connection with a business transfer.
We do not sell personal information in exchange for money.
## 4. Cookies and Third-Party Technologies
Our website platform and any enabled integrations may use cookies or similar technologies to support website functionality, security, analytics, or embedded content.
The technologies used depend on the services and features enabled on our website. Third-party services may have their own privacy and cookie practices.
You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.
## 5. Data Retention and Security
We retain personal information for as long as reasonably necessary to respond to requests, provide services, maintain business records, resolve disputes, and comply with applicable legal obligations.
We take reasonable measures to protect the information we handle. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
## 6. Your Privacy Choices
You may contact us to ask about personal information you have provided, request a correction, or ask us to delete information where applicable.
We will consider and respond to such requests in accordance with applicable law and any recordkeeping obligations.
## 7. Children's Privacy
Our website and services are intended for homeowners and other individuals seeking flooring services. Our website is not directed toward children under 13, and we do not knowingly collect personal information directly from children under 13.
## 8. Third-Party Websites
Our website may link to third-party websites or services. We do not control the privacy practices of those external services. Please review their privacy policies when visiting or interacting with them.
## 9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or applicable requirements. Updates will be posted on this page with a revised “Last updated” date.
## 10. Contact Us
For questions about this Privacy Policy or how we handle personal information, please contact:
**Eiler Flooring LLC**
Email: eilerfloor@gmail.com
Website: https://eilerflooring.com/